Keycode Asset Management support services
Our commitment to your success extends beyond providing a cutting-edge Asset Management SaaS. We offer a full suite of support and consulting services designed to maximize your efficiency, ensure seamless adoption, and unlock the full potential of mobile code technology and digital resource management within your organization
Consulting and training
We provide expert consulting and training on all matters related to the use of the service, with a strong focus on effective digital resource management (linking, storing, and accessing digital assets like documents, videos, and audio).
Suitability Studies and Workflow Analysis: We conduct surveys and studies to determine how mobile codes are best suited for your specific applications and operational areas. This includes analyzing your existing workflows for managing digital resources and identifying opportunities to streamline access via mobile codes.
Online and Live Training: We organize interactive training sessions online, utilizing videoconferences and webinars to cover feature usage, advanced linking strategies, and best practices for managing digital resources.
E-learning and Support Materials: Comprehensive guidelines and instructions for the service are readily available in our dedicated e-learning platform and extensive support materials, covering both the core service and specific instructions for managing different digital asset types (links, documents, multimedia).
Specialized technical services for digital asset integration
To enable a robust and tailored mobile code strategy, especially for managing digital assets, we offer specialized technical assistance:
Planning Metadata Structures for Digital Assets: Effective management of digital resources (links, documents, videos, audio) hinges on well-defined data. We consult with you to plan and design robust metadata structures that accurately categorize and describe these digital assets, ensuring they are standardized, searchable, and instantly accessible when a mobile code is scanned.
Creating Symbolics and Linking Strategies to Mobile Codes: This is crucial for digital resource management. We help define the system (symbolics) for how mobile codes link to your digital asset repository. We establish clear strategies for creating codes that efficiently point to:
Specific Documents (e.g., maintenance manuals, SOPs).
Video/Audio Files (e.g., training clips, inspection recordings).
Web Links (e.g., real-time status dashboards). This ensures the right digital resource is accessed every time a code is scanned.
Supporting Material Production (for Physical Asset Linking): We provide guidance and support for the physical production and placement of mobile codes, ensuring codes are durable and effective in linking physical assets (equipment) to their associated digital resources (manuals, service history).
Data Integration and Customized Solutions: To ensure seamless operation, we assist with integrating your mobile code and digital asset data with existing enterprise systems (DMS, ERP, etc.). We offer customized solutions to extend the platform, potentially including bespoke interfaces for previewing or interacting with specific digital asset types (like media players for linked videos).
